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  I brought my 2.5 year old son here last week and he absolutely loved it. Not only did he love the play areas (and themed rooms) but he loved the... read more periodic "dance parties" with bubbles. I would definitely come back as well as recommend this place to my friends and family. The only downside was the parking lot in the back- I had to walk through the alley with my son while there was a sketchy homeless man pacing back and forth.

  OK, if I could give the 0 I would
No people skills
Horrible customer service
The owner's just ignorant and horrible in  English like a 2nd grader I'm surprised of... read more the multiple locations
Pricing very high
No understanding or education towards special needs children
I would never book a private party and give them my money I'd rather do Chuck E. Cheese

  I'm happy I found this place. It keeps my 2yr old daughter busy for 2hrs straight. There are plenty of different themes, playground area, bikes, cars, etc for kids to... read more play with. This place is a great option if you are a work-from-home parent and you need to get out of the house for a few hours. They have free wifi and plenty of tables with power outlets. I'm able to bang out a few emails and work on business related stuff while not being bothered! The staff is friendly and they are constantly cleaning down the toys with anti-bacterial wipes.

  My daughter loves coming here. Its super clean with very friendly/helpful staff. Will highly recommend.

  I really wanted to give this place a 5-star review BUT the following two issues are why I deducted a star:

1) their staff are not the friendliest. If you have... read more a question or make a request, you feel like your bothering them (even though they're not helping anyone). One of my harmless and simple requests was if they could play the baby shark song one more time since my son missed the bubbles that accompany the song. I was told no, they only play it one time per [2-hour] session....okay...I wasn't asking them to do any them to do anything that was difficult. At our old (and sadly closed due to COVID) indoor playground that we LOVED, their staff were extremely accommodating and wouldn't have minded playing the baby shark song twice within 2 hours and to turn the bubbles back on, but whatever.

2) they raised their prices too much. I saw from pre-pandemic reviews that they charged $14-$15 per child, which was about normal for all-day open play at indoor playgrounds. Now, each child ticket is $25 and it's limited to only 2-hours of open play.

Other than those two issues, I liked the place. It seemed clean and there was a lot available for my 2-year old to play with.

  What's very surprising to me is that this place charges you for food that is brought from the outside when they don't serve food themselves. That reason alone is significant... read more enough for me not wanting to return. I have 3 kids and like to pack their lunch when I go places, otherwise they end up eating junk and it's gets very pricey.

  Rock star statice for the kids
Fun clean and safe
We will be back
.........................
Highly recommended for kids toddler's babies and special events

  I want to start by saying that my kids love this place and my rating/review is solely based on their reopening and lacking COVID precautions.

After a year of being closed... read more my kids and I were so excited that this play place was reopening. I understood that there would be a price increase and assumed that would go toward extra cleaning measures. That's not the case. When we walked in for our pre-registered time slot the previous group was leaving. I should have turned around right then because it was clear that there was no cleaning between sessions of children.

Both of my kids have been sick since playing there. Coughing, runny nose, congestion.

I reached out by text (as the recording directs you to do...) and was met with a response that surprised me: "Sorry if it doesn't meet your standards, but that's the best we can do." I texted explaining that my kids were sick and that I'd like for someone to please call me. No one has called me. I'm not even sure who responded to my text - an employee, manager, owner? Regardless, I have not been called and that's disappointing.

During COVID times I know our kids are cooped up and we want to go back out and play assuming businesses are taking extra precautions. This place is clean (I'm not saying they are not clean) but they are not taking extra time for cleaning between play time-slots.

  My lil son was begging to go here, apparently, says his mom as she dropped him off. So my lil son and I got in my lil car and we... read more drove up my lil 405 in the carpool lane. Did you know that any human, regardless of age, counts as a second passenger, according to California law? This means that you can use the carpool lane with a one week old baby that is clearly never going to use a car on its own. Weird. But advantageous for those of us with children. My dad was also in the car so this is a moot point, but I felt compelled to share this info in the hopes that others will benefit from it.

My lil son had a great time here. I took lots of videos on my lil iPhone and when we were done I added a few of them to my lil story on my lil instagram. My lil heart was full as I watched him enjoy his Saturday afternoon. My lil belly was hungry because I neglected to eat lunch before we arrived, but it's OK. A full lil heart is greater than a full lil belly.

  Thank you so much, Greg! You accommodated our family and we really appreciate you! AJ and Nala had a fantastic time. Juliet provided exceptional service and hospitality! This is our... read more new favorite place! (This is from the pregnant lady with 2 children. My husband took the children today.)

  Ok so here's my experience. Currently I have been here for two hours. Customer service horrible towards my friends. They fat shamed my sister and her friend. Really uncool. I... read more get it it's during COVID but that is no excuse to be rude to my sister and her friend. Second of all, the kids at the party here were playing on the little arcade machine for tickets and they fairly won like 20-30 tickets and they only gave them like 5-10 tickets. It's unfair because they were saving up for prizes and I felt bad. Third, the arcade machines are rigged and the kids tried to get it out and didn't do it in a way that would break the machine but the worker came and rudely said "Do your parents have enough money to pay for the machine when you break it??" They aren't even close to breaking it AT ALL. The workers are also really kind towards the grown ups but to the older kids like ages 9-13 they were honestly stubborn and rude but then acted all innocent. If your looking forward for fun...well I'm my opinion is a NO.

  We attended the lil chefs cooking event and my son and I loved it. Ana is amazing with kids. What an incredible experience. We Definitely recommend this place.

  Always fun to come play! My kids love this place!
Looking forward to having some new toys next time!

  Horrible management. Discriminates against children with disabilities. My son who has autism Cant wear socks and wasn't allowed to play.  Lawsuit pending....

  Awesome place for little ones. Took my kids here, and they throughly enjoyed it. They have a dance party every hour.!!! Which the kids absolutely love. Its clean. And friendly... read more staff.

  My son had such an amazing time! This place is like a small Las Vegas for kids. Pretend city, jungle gym, arcades and cute dance shows for kids. Highly recommend!

  Love this place!

Pros:
-Extremely spacious
-They have short dance parties that the kiddos love
-Abundant seating area for parents
-Tons of items for kids to play with

Cons:
-The walk from the parking area to... read more the front door is a little distant and doesn't feel safe when walking with toddlers
-Some of the toys do not work and can be fixed by changing batteries or just replacing them. (and they are not newly out of order because I have gone weeks apart and they still don't work)
-Wish there was someone tidying up the items because kids are leaving  messes everywhere and other kids have to pick up items from the floor to play with them
-It would be great for parents to have seating areas in the main play area as well so that parents are not sitting on kids furniture, blocking areas of play from the kiddos

  Love love this place!
My baby is 11 months and she enjoyed it so much went up the play area, in the ball pit and down the slides!
My lil... read more town is super clean and workers are super friendly! They were having movie night today which was a plus my nephew loved the movie they were playing !

Had different sections firehouse, salon, police station , grocery  store , school which are very fun and educational!

Also they sell water , coffee ,& juices ! Which is great !

Thank you my lil town can't wait till next time

  This place was super fun, was so happy to take my daughter here. Unfortunately my daughter and both my husband and I got horribly sick afterwards. It's clear that they... read more do not keep the place clean and up to COVID standards.

  This is without a doubt the best indoor playground around. You can tell everything created here is with kids in mind. Greg is so professional and kind. I celebrated  my... read more sons birthday here and they were  extremely punctual (they were strict on the 2hr limit) but it's totally understandable and I loved that we were all able to have  a good time  and go back home without having to  take anything with us other than presents.

Their 2019 Christmas holiday party was amazing, off the charts, my kids wrote letters to Santa and they both got construction trucks they wanted Who does that? This business loves to give back to their community not only were kids picked for gifts like my were but they gave their leftover pizza to homeless.

I highly recommend you checking out this venue or the new ones coming to Burbank and Pasadena. I know I'll be taking my kids to their future holiday parties because all my friends that saw my posting in IG were asking about it.